Refund policy
We want you to love your purchase — but we understand that sometimes things don't work out.
Returns
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We accept returns within 30 days of delivery.
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Items must be unworn, unwashed, and in their original condition, with tags still attached (if applicable).
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As we sell pre-worn, one-of-a-kind items, we do not offer exchanges — but you're welcome to return and repurchase another item.
How to Return
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Email us at respunactive@gmail.com with your order number and reason for return.
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We’ll provide return instructions and an address.
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Return shipping costs are the responsibility of the customer unless the item was incorrect or faulty.
Refunds
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Refunds are issued to your original payment method once your return is received and inspected.
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Please allow up to 5–10 business days for the refund to appear in your account.
For any questions about your order or a return, feel free to contact us at respunactive@gmail.com. We're happy to help.