Terms of Service

Welcome to Respun Active! The terms “we”, “us” and “our” refer to Respun Active Ltd, registered in England and Wales (Company No. 16257967), with its registered office at 8‑9 The Croft, Monkton Combe, BA2 7HQ, United Kingdom.

Respun Active Ltd operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Respun Active Ltd is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully—they include important information about warranty disclaimers and limitations of liability.

By using our Services or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to them, please do not use the Services.

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1. Access and Account

By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction, and that you may permit minors under your care to use the Services on your devices.

To use the Services—such as browsing our store or purchasing products—you may need to provide information such as your email, payment, billing, and shipping details. You warrant that all information provided is accurate and complete, and that you are authorized to use the payment method provided. You are responsible for maintaining security of your account credentials and all activity on your account. You may not transfer or assign your account.

2. Our Products

We make reasonable efforts to display product details accurately, but due to device or visual differences, actual product appearance may vary. We cannot guarantee that products will meet your expectations or look exactly as depicted. Product descriptions may change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

3. Orders

Your order is an offer to purchase. Respun Active Ltd reserves the right to accept or decline orders at our discretion. Orders are not confirmed until payment is processed and accepted. Cancellation requests may not be possible after acceptance. If we modify or cancel your order, we'll notify you via the contact details you provided.

All purchases are subject to our Refund Policy. You represent that purchases are for personal use and not for resale or export.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the price at the time of ordering, as confirmed in your order confirmation email. Unless otherwise specified, prices exclude taxes, shipping, customs, and import duties.

You agree to keep your billing and payment information current and accurate. You warrant that you are authorized to use the payment method and will pay all charges incurred.

5. Shipping and Delivery

We are not liable for delays caused by shipping carriers, customs processing, or other events beyond our control. Delivery timeframes are estimates only and are not guaranteed. Once products are handed to the carrier, title and risk pass to you.

6. Intellectual Property

All content on our Services—including logos, text, images, video, audio, and design—is owned by Respun Active Ltd or its licensors and protected by applicable intellectual property laws. You are permitted personal non-commercial use only and may not reproduce, distribute, modify, or publicly perform any content without written permission.

Respun Active Ltd’s name, logos, designs, and slogans are protected trademarks. You may not use them without prior written consent. Shopify’s trademarks are owned by Shopify. All other trademarks on the Services are owned by their respective owners.

7. Optional Third‑Party Tools

We may make third-party tools available as part of the Services. We hold no responsibility for those tools and provide them “as is” and “as available” without endorsement. Using them is at your own risk—please review their own terms and privacy policies.

8. Third‑Party Links

Our Services may include links or embedded content from external websites. We do not review or control these third parties and are not liable for their content or accuracy. If you leave our Services to access them, you do so at your own risk.

9. Relationship with Shopify

Respun Active Ltd is powered by Shopify, but the sales are made directly by Respun Active Ltd. Shopify is not responsible for any aspect of transactions between you and us. You release Shopify and its affiliates from any claims arising from your use of our Services or purchases.

10. Privacy Policy

All personal data collected is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you agree that your data may be shared with Shopify and third parties for processing and service delivery.

11. Feedback

If you submit Feedback (e.g. comments, reviews, suggestions), you grant Respun Active Ltd a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, and modify the Feedback. You represent that you own the Feedback or have the rights to submit it and that it does not violate any laws or third-party rights.

12. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

13. Prohibited Uses

You may not use our Services for any illegal or unauthorized purpose. Prohibited conduct includes, but is not limited to: violating laws, infringing intellectual property rights, uploading malware, spamming, impersonating others, or attempting to harm other users or our Services.

14. Termination

We may terminate your access to the Services at any time for any reason. Upon termination, you remain liable for all obligations incurred.

15. Disclaimer of Warranties

ALL SERVICES AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESPUN ACTIVE LTD IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS.

17. Indemnification

You agree to indemnify and hold harmless Respun Active Ltd and Shopify from any claims, losses, or damages resulting from your violation of these Terms or any law or rights of a third party.

18. Severability

If any provision of these Terms is found unenforceable, the remainder of the Terms will remain in full force and effect.

19. Waiver; Entire Agreement

These Terms constitute the entire agreement between you and Respun Active Ltd. Failure to enforce any provision does not constitute a waiver.

20. Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations freely.

21. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts located in that jurisdiction.

22. Headings

Headings are for reference only and do not affect interpretation.

23. Changes to Terms

We may update these Terms from time to time. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

24. Contact Information

Questions about these Terms should be sent to respunactive@gmail.com.

Respun Active Ltd
8‑9 The Croft, Monkton Combe, BA2 7HQ, United Kingdom
Company No. 16257967